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Modules

In addition to the configuration, you have more options to make Climapulse Service even more profitable. At Modules you will find additional options.

All information about specific modules is available on request. Do you want to activate a module? Please feel free to contact us.

1. Customer portal personalization

By personalizing the customer portal, you can customize the design and appearance to match your company’s corporate identity.

2. Share installations

Collaborate with other companies on the same installation, resulting in a unique logbook.

3. Planning tool

With the Climapulse Service planning tool, you know immediately what is still to be done and you can plan maintenance and interventions with just a few mouse clicks.

Advantages

  • Planning with drag & drop—drag appointments to the desired time and technician(s)
  • Color coding of appointments
  • A queue with appointments to be scheduled
  • Access to the Service Level module where you can determine for each customer separately within which period incidents must be resolved and when periodic customized maintenance is desired
  • Appointments are automatically generated based on forecasts and service levels
  • A personal agenda for each user
  • The live image and the possibility of feedback for each appointment allow planners to make immediate adjustments where necessary
  • Complete history of both appointments and feedback so that the technician knows on site what is going on with the customer

4. Forms

With forms from Climapulse you can compile your own forms.

5. Links 

Adding links with Climapulse Connect allows selected customers to gain complete insight into their installations and legislation in a safe and fast way.

6. EPB-Desk management

Manage the LoginIDs of all your technicians and see which certificates they have to forward them to Leefmilieu Brussel.

7. Excel import

Do you want to load existing customer or installation data into Climapulse Service? You can do this via an Excel spreadsheet. We will provide you with a template, verify the data and import it into Climapulse Service.
Want to know more? Feel free to contact us.

8. Training

Looking for an in-depth training for yourself and/or your colleagues or employees? The Climapulse Service training will teach you all the possibilities of the platform in just a few hours, along with the necessary tips.

Content

  • The various possibilities of Climapulse Service
  • Applying example scenarios in Climapulse Service
  • Question and answer session

Want to know more? Please feel free to contact us.