First things first
So what exactly is Climapulse Service?
Climapulse Service allows to you to easily manage the servicing of your climate systems, with special attention paid to the legal aspects. As a refrigeration technician this means you’ve got:
- An always up-to-date refrigerant log
- An online installation log and history for your customers
- Central registration of all your work
- Automatic creation of certificates of, among other things, leakage and pressure tests
- Automatic forecasting of periodic checks and inspections.
As a heating technician you’ve got your hands on:
- All relevant certificates, based on the region
- Digital recording of flue gas measurements
- An archive of all installations
- Automatic forecasting of maintenance and audits.
What’s required to be able to use Climapulse Service?
- A company account
- A user account
- A browser like Google Chrome, Microsoft Edge, Safari or Mozilla Firefox or their mobile alternatives. In short: the thing you’re using to view this webpage.
A company account will be provisioned by Climapulse. We’ll also invite the initial administrator who can then start inviting others.
The components
The goal of Climapulse Service is providing an easy to use online tool, making it easier to manage a complicated matter like HVAC/R. To that end we apply a method of command and conquer: we split the domain into different components. You’ll be working with those components daily, which is why you’ll find them in the menu at the left hand side.
Customers, locations, buildings and installations
Simple, really. Structuring the data like this means you can quickly consult all locations (or sites) of a customers and all installations on a certain location or building. And if there’s one thing we hate, it’s having to repeat yourself. So create a customer and location once and simply attach the installations to that location.
Actions
The work you’ve completed during maintenance, an intervention or other activities, is recorded in actions. Which kinds of actions are available depends on the type of installation. While you can perform pressure and leakage tests on any cooling installation, you can’t perform those on a heating installation.
Performing maintenance is not the same as draining coolant. You use different tools, you record different data and they have different consequences. That is why a distinction is also made between the different actions in Climapulse Service. For example, you do not have to fill out a complete survey to note that you have added 1.5 kg of R-410a from bottle ABC, from supplier Coolstore, to installation XYZ. Because you have already added that bottle ABC in Climapulse Service with the Coolants. And Coolstore is also included as a supplier. Why would you have to fill that out again every time? In addition, with Climapulse Service you can immediately create the fully completed certificates for leak tests, pressure tests and vacuuming of a cooling installation and the maintenance and inspection of a central heating installation.
Assignments as a work order and an activity log
You’ll often perform multiple discrete actions during a visit. That’s why they’re grouped in assignments.
Assignments provide the option of tracking time per technician and of logging the materials used during the assignment. This means you can create a work order with the push of a button. You can even have customers sign the work order and certificates and drop those documents into their inbox through Climapulse Service.